We help you with one-off projects, such as installing complete IT systems or running PC training for your staff, or we can provide ongoing support for your IT system and recommend any software and hardware improvements that we feel would benefit your business.

Here are just some of the things that we do for our clients: 

Install new systems -

If you are just starting up and want to arrange for a new IT system to be installed, we can take care of this. Or we can help move your current set-up to new offices.

Revamp your current systems -

We can fix any computer problems that you have straight away, and then look at the best way to improve your system. We'll get you the most up to date hardware and the software that is best for your business, to make sure that your business continues to run smoothly.

As well as working with your systems, we can also work with your people. We'll design training courses to suit your needs, and run them wherever is convenient for you.

If you have ongoing problems with your systems, or need regular maintenance, we would recommend that you use this package. You take out a contract with us and we will then give you regular support at a reduced rate including preventative maintenance to help stop any potential problems.

We'll take care of system maintenance, protecting you against viruses and keeping your system working efficiently. So your team can concentrate on their day-to-day jobs and not worry about their computer breaking down. We'll also recommend any new hardware or software that we feel would benefit your business.

In effect we will become your IT department and deliver an efficient, cost-effective and hassle-free service.

our emergency service

We'll be ready to respond straight away if you have a sudden emergency.One of our experienced engineers will usually be with you in under 4 hours,and can help with problems such as

 

individual computers crashing

pc emergency repairs

problems with the network

anti-virus and back-up checks and solutions

email and internet problems

setting up email or the internet

cleaning up individual computers

We offer 3 different packages, depending on what your company needs.

1. Emergencies -  if you have a sudden emergency, or if your company has occasional problems but doesn't want to pay for ongoing support, then this is the package for you.


2. IT Projects -  if you're moving offices, need a new system installed, or want to arrange PC training for your staff, then we're here to help. GTS Phoenix projects cover a variety of different jobs - from setting up new IT systems and getting your business the latest technology, to training your employees how to make the most of their computers.

3. Ongoing Maintenance - if you need ongoing computer support, but don't have your own IT department, this is the option you need. You can outsource all your IT needs to us, and we'll provide you with continued support and maintenance.   

Prices for IT Consultancy and support

Option One : Emergencies
Simply pay on ad-hoc pro forma 30 day invoice terms. Costs start from as little as £25.00 per hour. We guarantee to be on-site within 4 business hours although this is much less in most cases.


Option Two : Projects
Prices vary depending on size and type of project and can be quoted for the entire project or by the hour.  This is usually paid on 30 day invoice terms.


Option Three : Ongoing Support - Monthly Contract
An agreed monthly sum or hourly rate for full support throughout the month (8.30am to 5.30pm - Monday - Friday). Also included is free phone and email support and a free monthly systems service and checkup to keep your systems running smoothly.The cost is dependent on your needs and existing hardware and software, but is tailored to your requirements. contracted companies costs average 20-40% less per hour than one off support or project work, and payment is usually by standing order or direct debit.

If your are interested in any of our services you can contact us on 01 507 607 107 or email us at info@gtsphoenix.co.uk or see our website at www.gtsphoenix.co.uk.